Signing In
Wednesday morning, 08/03/22 we will be launching a new I.T. Support website for creating and tracking help tickets. This new site is a very significant improvement in reliability and functionality over our current site. Unfortunately there is no viable way for us to migrate the old / pre-existing tickets into the new system. Therefore you may notice some clunkiness while we migrate off of the old and onto the new.
What will you need to do?
When you need to create a ticket, please use the same address as before, https://support.wswheboces.org. In the upper right corner you will find two options, Login or Sign Up. I recommend you use the Login button, and then select Sign in with Google. You will then be able to use your work email address and corresponding password. If you do not have a Google account or chose not to use yours, you can also use the Sign Up link and create a new account.
As always, you can also create a ticket by either emailing support@wswheboces.org or calling 518.581.3598
Thank you for your patience as we continue to grow.
The IT Department